Operations Dashboard
Real-time performance of Self Baggage Drop kiosks · Terminal 1
Last Updated: 22 Jul 2026, 10:24 AM IST
8.4%
Total Passengers
15,000
Today (00:00 – Current)
4.2%
Self-Service Passengers
4,500
Today (00:00 – Current)
6.9%
Passengers Assisted
10,000
Today (00:00 – Current)
3.2%
Self-Service Success Rate
87.6%
Last 24 Hours
6.5%
Avg Processing Time
1m 42s
Last 24 Hours
1.4%
Avg Assistance Time
48s
Last 24 Hours
14.3%
Abandoned Sessions
500
Today (00:00 – Current)
0.4%
System Health
99.2%
As of 10:24 AM
Live Monitoring — Kiosk SBD-04
LIVE · Zone A · Terminal 1
KIOSK · SBD-04
KIOSK · SBD-05
Passenger · PAX · #2041
Passenger · PAX · #2042
Passenger · PAX · #2043
Agent · AGT · Vikram
REC · 09:42:18 IST
CAM-04
SESSION3 active · 1 assisted · 0 flagged
PassengerAirline AgentKiosk BoundaryAlert ZoneModel: sbd-vision-v3.4 · 24 FPS · 98.4% conf.
Live Operations
Updated 3 seconds ago
At Kiosks
14
Waiting
9
Agents Assisting
5
Avg Queue
1m 12s
Longest Wait
4m 08s
Active Alerts
4
Active Alerts
View allhigh2 min ago
Passenger waiting too long
SBD-03 · open
medium6 min ago
Agent assisting multiple passengers
SBD-07 · acknowledged
low12 min ago
Repeated baggage placement detected
SBD-02 · open
high18 min ago
Possible kiosk hardware issue
SBD-05 · escalated
Passenger Traffic by Hour
Self-service vs assisted sessions
Today (00:00 – 10:24 AM IST)
Self-Service vs Assisted Success
Session outcome distribution
Last 24 Hours
Average Processing Time
Self-service vs assisted · seconds
Last 14 Days
Queue Trend
Passengers waiting per hour
Today (00:00 – 10:24 AM IST)
Kiosk Performance
8 of 24 kiosks · Terminal 1
As of 10:24 AM IST
SBD-01
Operational
Served
428
Avg Time
1m 38s
Success
91%
Queue
3
SBD-02
Operational
Served
401
Avg Time
1m 44s
Success
89%
Queue
2
SBD-03
Degraded
Served
356
Avg Time
2m 12s
Success
78%
Queue
5
SBD-04
Operational
Served
462
Avg Time
1m 30s
Success
93%
Queue
1
SBD-05
Offline
Served
128
Avg Time
—
Success
0%
Queue
0
SBD-06
Operational
Served
389
Avg Time
1m 41s
Success
88%
Queue
2
SBD-07
Degraded
Served
342
Avg Time
2m 02s
Success
81%
Queue
4
SBD-08
Operational
Served
411
Avg Time
1m 36s
Success
90%
Queue
2
Airline Agent Performance
Shift performance overview
Current Shift (06:00 AM – 02:00 PM)
| Agent Name | Passengers Assisted | Avg Assistance | Success % | Status | Shift |
|---|---|---|---|---|---|
PS Priya Sharma | 84 | 42s | 96% | On Duty | 06:00 – 14:00 |
AR Arjun Reddy | 76 | 51s | 92% | On Duty | 06:00 – 14:00 |
MI Meera Iyer | 68 | 48s | 94% | On Break | 06:00 – 14:00 |
VS Vikram Singh | 91 | 39s | 97% | On Duty | 14:00 – 22:00 |
SK Sneha Kapoor | 72 | 46s | 93% | On Duty | 14:00 – 22:00 |
RN Rahul Nair | 58 | 54s | 89% | Off Duty | 22:00 – 06:00 |
AV Anjali Verma | 63 | 50s | 91% | On Duty | 14:00 – 22:00 |